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Two TTi duds in a row...?

sticktodrum · 13 · 1750
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us Offline sticktodrum

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Two TTi duds in a row...?
on: January 09, 2014, 04:37:09 AM
Some bad luck has struck me it seems. I ordered a new Charge TTi recently, and when I opened it up I found the handle scales to be loose, and the blade's edge bevels much more uneven than I've seen before. I requested an exchange, and sent that one back.

The replacement arrived today, and I was surprised to find another tool severely lacking in fit and finish. The pivot on the main blade and file was so tight I could barely open either. I tried some Nano-Oil, and that did nothing. I then noticed that the plier pivot was oddly loose. Usually there is some firmness or stiffness and I like that. However these were floppier than a Swisstool. I tried cutting some fine wire, and was pretty miffed to see the cutters binding up.

For kicks, I played around with the rest of the tools to see if my luck would get a bit better or worse, and ended up finding a pair of scissors that barely cut copy paper.

This tool is also going back for an exchange. It's more time effective to get another replacement, and I'm curious to find out about the third TTi that will soon be on its way to me.

I felt like venting about this. :D
« Last Edit: January 09, 2014, 04:38:49 AM by sticktodrum »
"If you put Bacardi in my glass again and try to tell me it's rum, I will burn this bar to the ground!"

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us Offline AdmSlc

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Re: Two TTi duds in a row...?
Reply #1 on: January 09, 2014, 04:48:10 AM
What is going on with the quality control?


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us Offline sticktodrum

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Re: Two TTi duds in a row...?
Reply #2 on: January 09, 2014, 05:10:58 AM
Not sure...but I sent them a firm but professional email voicing my concerns.
"If you put Bacardi in my glass again and try to tell me it's rum, I will burn this bar to the ground!"

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us Offline Kampfer

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Re: Two TTi duds in a row...?
Reply #3 on: January 09, 2014, 05:35:34 AM
I hope everything will work out for you.
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us Offline sticktodrum

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Re: Two TTi duds in a row...?
Reply #4 on: January 11, 2014, 07:56:43 AM
Got the other replacement today. Third time was the charm, this one is pretty darn good.

Woot!
"If you put Bacardi in my glass again and try to tell me it's rum, I will burn this bar to the ground!"

-A paraphrase of something I read, to which I related strongly.

hr Offline enki_ck

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Re: Two TTi duds in a row...?
Reply #5 on: January 11, 2014, 04:19:30 PM
:woohoo:
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scotland Offline Gareth

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Re: Two TTi duds in a row...?
Reply #6 on: January 11, 2014, 04:25:09 PM
Glad to hear they got you sorted in the end.
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us Offline David

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Re: Two TTi duds in a row...?
Reply #7 on: January 11, 2014, 04:38:54 PM
Glad you finally got a good one.

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us Offline sticktodrum

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Re: Two TTi duds in a row...?
Reply #8 on: January 11, 2014, 04:49:13 PM
Thank you gents. :)

Oddly enough, I've been playing around with it and realized that as awesome as it is, I don't love it as much as my Charge AL. So, the TTi will run back up, and I bought another AL to sit pretty in the clam pack. :D

And also picked up another BO Blast... I have a problem...
"If you put Bacardi in my glass again and try to tell me it's rum, I will burn this bar to the ground!"

-A paraphrase of something I read, to which I related strongly.

us Offline cannonball

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Re: Two TTi duds in a row...?
Reply #9 on: January 11, 2014, 04:57:51 PM
The Charge is their top of the line MT. Sad that their QC is lacking on the most expensive models.

us Offline David

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Re: Two TTi duds in a row...?
Reply #10 on: January 12, 2014, 01:16:16 AM
I've had a couple real bad issues with Leatherman QC. The good news is once certain people up the ladder found out it got sorted real quick. At the end of the day Leatherman took care of me and that is what really counts. Every one makes mistakes its what you do to fix the problem that speaks volumes about your charactor.    :)
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us Offline JAfromMn

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Re: Two TTi duds in a row...?
Reply #11 on: January 12, 2014, 01:21:27 AM
I won't be getting a new Tti until I'm sure they got all the bugs in production out.

come on Leatherman. I was just starting to think you have fixed your QC problems.
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us Offline metsfan

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Re: Two TTi duds in a row...?
Reply #12 on: January 12, 2014, 03:57:28 AM
Quote from: sticktodrum on January 11, 2014, 04:49:13 PM
Thank you gents. :)

Oddly enough, I've been playing around with it and realized that as awesome as it is, I don't love it as much as my Charge AL. So, the TTi will run back up, and I bought another AL to sit pretty in the clam pack. :D

And also picked up another BO Blast... I have a problem...

Yes...yes you do my friend

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