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My Super Tool rattles??!!

us Offline cbowt

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My Super Tool rattles??!!
on: October 30, 2012, 08:58:51 PM
     Grabbed up my Super Tool 300 yesterday to take care of some business around the house and discovered it has a rattle it's never had before. Found the lock on the plain-knife edge side is loose. Doesn't seem to affect it, nor does it rattle when a tool is opened up.
     Has anyone experienced this? Should I be worried?

     Thanks for listening!
Life is hard, it's even harder when your stupid!


gb Offline Millhouse

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Re: My Super Tool rattles??!!
Reply #1 on: October 30, 2012, 10:09:40 PM
As far as I know, nothing to worry about. One of my Rebars used to do this, but lockup was solid.
If you find yourself in a fair fight, your tactics suck.


gb Offline Pignut71

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Re: My Super Tool rattles??!!
Reply #2 on: October 31, 2012, 12:28:02 AM
Mine rattles, drives me nuts! Poor QI in my opinion....


us Offline TMFKAMJ

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Re: My Super Tool rattles??!!
Reply #3 on: October 31, 2012, 12:35:56 AM
mine did for a while, but on our trip through portland i exchanged it. how bad is the rattle exactly? Mine would rattle but the lock would slip  >:( , thats why i exchanged it.
hi


Offline Scott86

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Re: My Super Tool rattles??!!
Reply #4 on: October 31, 2012, 12:45:17 AM
I received a ST300 when i warrantied a supertool, and the new one rattled the same way yours does. I emailed leatherman and they offered to mail out a new one along with a pre-paid envelope to ship the damaged one back.
Because of the logistics required(Had to have it sent to my parents place as i was out of the city, the envelope came separately, etc..) It took a few weeks to get everything sorted out, but i eventually got a solid working one in the end.

There are other areas where i'm disappointed with leatherman(I thought they included sheaths when the replace tools with different models. They do not, so now i have a few blasts and a ST300 that are naked and a few useless PST and ST sheaths) but in this instance they really did go above any beyond. Even checked to make sure the package was delivered(It said it was but i didnt have it. After checking with the post office, it turns out it was marked as delivered but put in a holding drawer waiting to be picked up. Had they not checked it prob. would have been deemed undeliverable and i would have been SOL)

If you're willing to pay the cost of shipping, i'm sure you'll get a rattle-free tool. May want to include a note asking the person to check to make sure the replacement isnt also rattling though, as its obvious from this thread and my experiences that they are more common than leatherman might like to admit.


us Offline cbowt

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Re: My Super Tool rattles??!!
Reply #5 on: October 31, 2012, 01:56:48 AM
Thanks for the advice, it rattles enough to be annoying. I probably will contact Leatherman and see what they can do. It's been my go-to tool, kinda feel a bit let down.
Life is hard, it's even harder when your stupid!


us Offline TMFKAMJ

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Re: My Super Tool rattles??!!
Reply #6 on: October 31, 2012, 06:36:20 AM
Thanks for the advice, it rattles enough to be annoying. I probably will contact Leatherman and see what they can do. It's been my go-to tool, kinda feel a bit let down.
mine started rattling after i pulled out all the tools to show some one  :facepalm: i think it just bent the handle-spring thing too far in  :(
hi


 

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