repair father's old PST

Antarctica32 · **on:** February 09, 2013, 09:33:40 PM

I'm relatively new to the multitool world, and I need a little help. My father has an old PST that he's had for over 20 years now. It has the AOPA (airplane owners and pilots association) logo on it. My mom gave it to him as a wedding present, and it has extreme sentimental value to him. Last month he broke the tip of the knife off and of course was upset. My mom got him a new one, a Wingman, that he likes very much and says it's better made than the PST. Although he isn't disappointed with the Wingman, he really loves his PST. As the PST has the AOPA logo on it and has a special sentimental value, I want to repair it for him. I'm not sure how difficult that would be, or how expensive. I do know that they all have the 25 year warranty, but I'm not sure how that works or if this is covered even. Thank you very much, and all help of any kind is appreciated.

kirk13 · **Reply #1 on:** February 09, 2013, 10:02:47 PM

Hi and welcome to the forum!

I've not had any call to use LMs warenty service,but if you were to send it in,be clear that replacement of the tool is not an option.

Other thing to look at doing is get a beater PST,say off eBay,strip the blade from the beater and use it to replace the the damaged one in your dads tool

Breezy12 · **Reply #2 on:** February 09, 2013, 10:08:38 PM

Are you located in the US? if you mark the warranty form as "sentimental" and indicate that you do not want the tool replaced (like kirk said), then you should be fine. Leatherman's warranty service is second to none, and this would definitely be covered.

Welcome to MTO!

enki_ck · **Reply #3 on:** February 09, 2013, 10:23:41 PM

Everything is covered under the Leatherman warranty. You should be fine.

Here's a return form for north america.

http://www.leatherman.com/about/pdfs/LeathermanWarrantyReturn.pdf

and some more info on it.

http://www.leatherman.com/support/nawarranty

Welcome to the forum.

Antarctica32 · **Reply #4 on:** February 09, 2013, 10:28:33 PM

OK, thank you all very much. So all I have to do is fill it out, print it, and send it in? And yes, I'm in the US. This may be a stupid question, but should I fill it out in my name or his? I want to keep this a secret and surprise him. Thank you for all the help.

Breezy12 · **Reply #5 on:** February 09, 2013, 10:37:03 PM

no problem! we're a helpful bunch around here.

you can fill it out in your name if you want to surprise him. they mostly need that info for the return shipping. and yes, all you have to do is print/fill out the form (be sure to mark it as sentimental!), and put the form in the package with the tool, and send the whole thing to Leatherman. I've never had to use their warranty service myself, but I believe their typical turnaround time is about 2 weeks, and most of that is shipping time.

FYI -- if you mark it as sentimental, and they can't repair the tool for some reason, they will ship it back to you as-is. I doubt there will be any problems repairing the main blade of a PST, but just wanted to let you know.

Antarctica32 · **Reply #6 on:** February 09, 2013, 10:44:03 PM

Great! Only problem is I need to think of a good reason why it's missing for that long. I live on the east coast, so shipping isn't exactly going to be fast.

baja820 · **Reply #7 on:** February 09, 2013, 10:59:34 PM

You may want to email leatherman or contact them via instagram or Facebook and see what they recommend. They will definitely take care of it but I'm just not sure if they still have any PST knives to replace it with since its out of production.

Keep us updated! Good luck.

Farmman · **Reply #8 on:** February 10, 2013, 12:48:01 AM

Don't send the sheath, just the tool.

MultiMat · **Reply #9 on:** February 10, 2013, 02:38:06 AM

I reckon they still would have a spare PST blade or 2

.

From memory the factory does salvage undamaged parts from returned warranty tools to use in repairs

.

Like everyone has said I reckon Leatherman will sort it no problems mate

. I would be tempted to put a small note in saying the PST has a very high sentimental value

.

As too the delay , could you say to your dad (if he asks

)you have dropped it off at the local Cabela's store , or the like, to be assessed & see if the Leatherman sales rep can have a look at it

. If your dad asks I would say ' Now dad your Leatherman is VERY old & I am not sure it is still under warranty & I am not sure if a broken blade is even covered'

. Leatherman wil fix it mate

Antarctica32 · **Reply #10 on:** February 10, 2013, 06:09:41 AM

I'll be mailing it on monday. My dad usually keeps it on his desk in his sheath. Until it gets back, I have replaced it with my mom's PST. If he takes it out he'll probably notice it. If he does, I'll say I was looking at the 2 PSTs and must have put the wrong one in his sheath. If he asks me to go get it, I'll pretend like I'm looking for it and tell him I lost it. At that point he'll probably figure out I'm at least trying to fix it. Hopefully it doesn't come to that so I won't have to keep making up elaborate lies.

465754361 · **Reply #11 on:** February 11, 2013, 10:47:16 AM

you want to replace the blade or make an new tip

Zed · **Reply #12 on:** February 11, 2013, 11:44:30 AM

As far as I've read on here in the states lm usual replace parts if sentimental or replace the whole tool,here in the UK they only replace the whole mt $:-\$ but I've used lm's warranty and it's a great service

EddieEnzyme · **Reply #13 on:** February 11, 2013, 12:32:11 PM

Hey,

If you're looking to repair it yourself, which isn't too difficult really, I have a spare PST blade I'll gladly send to you free of charge.
Just PM me if you'd like it.

Antarctica32 · **Reply #14 on:** February 15, 2013, 05:32:36 PM

Just an update, I sent it in a few days ago. My dad still has yet to notice.

rody.roon · **Reply #15 on:** February 26, 2013, 01:27:21 PM

Spam removed

trouthunter · **Reply #16 on:** February 26, 2013, 03:06:55 PM

Quote from: rody.roon on February 26, 2013, 01:27:21 PM

Hello,

You can easily recover your old pst files of outlook with the help of Kernel for Outlook PST repair uses quick algorithms to search and restore lost or deleted mails and hence it is fast, simple and easy to use.The utility is very much capable of handling all sorts of errors and lets you get back all you precious email data stored in the corrupt PST file.

Okay, well thank you I guess.

kirk13 · **Reply #17 on:** February 26, 2013, 03:14:42 PM

Quote from: rody.roon on February 26, 2013, 01:27:21 PM

Hello,

You can easily recover your old pst files of outlook with the help of Kernel for Outlook PST repair uses quick algorithms to search and restore lost or deleted mails and hence it is fast, simple and easy to use.The utility is very much capable of handling all sorts of errors and lets you get back all you precious email data stored in the corrupt PST file.

Spam alert?

Breezy12 · **Reply #18 on:** March 06, 2013, 09:02:55 PM

Quote from: Antarctica32 on February 15, 2013, 05:32:36 PM

Just an update, I sent it in a few days ago. My dad still has yet to notice.

any update on this? were you able to pull off the warranty repair without him noticing his PST was gone?

Lynn LeFey · **Reply #19 on:** March 06, 2013, 10:21:15 PM

This is a great read, and I'm hoping this turns out well. I have heard nothing but good from Leatherman as far as their warranty work goes. It WOULD be super-cool if you got it back before he even noticed it was gone.

Let us know. I love this kind of story.

derekmac · **Reply #20 on:** March 06, 2013, 11:19:09 PM

Hope to hear the outcome to this!

Zed · **Reply #21 on:** April 03, 2013, 07:58:46 PM

Any news mate

Antarctica32 · **Reply #22 on:** April 28, 2013, 04:56:17 AM

Sorry, but I forgot to let you all know. It came back perfectly fixed, no issues at all. I gave it to my dad who was surprised as he hadn't noticed it was gone. He is very happy and satisfied.

stealth007s · **Reply #23 on:** April 28, 2013, 06:14:22 AM

Very nice!¡!

MultiMat · **Reply #24 on:** April 28, 2013, 07:18:50 AM

Thanks for the update mate

GREAT news too

Outback in Idaho · **Reply #25 on:** April 28, 2013, 07:35:20 AM

Quote from: Antarctica32 on April 28, 2013, 04:56:17 AM

Sorry, but I forgot to let you all know. It came back perfectly fixed, no issues at all. I gave it to my dad who was surprised as he hadn't noticed it was gone. He is very happy and satisfied.

Awesome news indeed!