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Wingman damage advice needed

gb Offline Captain Sabretache

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Wingman damage advice needed
on: July 10, 2019, 10:16:45 PM
Hey multitoolers

My edc has sustained abit of damage  :oops:. The piece of metal that holds the bottle opener in place when opened has snapped off. I didn't use any large amount of pressure (perhaps this is leathermans way if saying i drink too much)  :cheers: i am wondering if this repair is covered by the guarantee as its not a part you can generally replace. 
In a world of S**t the man with the peg on his nose is King.

Evil: Oh, Benson... Dear Benson, you are so mercifully free of the ravages of intelligence.
Benson: Oh, you say such nice things, Master.
Evil: Yes I know, I'm sorry!


gb Offline Wspeed

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Re: Wingman damage advice needed
Reply #1 on: July 10, 2019, 10:23:07 PM
I would think it’s a warranty job  :tu:
fail to prepare prepare to fail


gb Offline Captain Sabretache

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Re: Wingman damage advice needed
Reply #2 on: July 10, 2019, 10:37:56 PM
I would think it’s a warranty job  :tu:

Thanks WS thats good to know ill send it back see what they can do.
In a world of S**t the man with the peg on his nose is King.

Evil: Oh, Benson... Dear Benson, you are so mercifully free of the ravages of intelligence.
Benson: Oh, you say such nice things, Master.
Evil: Yes I know, I'm sorry!


gb Offline Wspeed

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Re: Wingman damage advice needed
Reply #3 on: July 10, 2019, 10:49:05 PM
let us know how it goes CS  :cheers: :tu:
fail to prepare prepare to fail


gb Offline Fuzzbucket

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Re: Wingman damage advice needed
Reply #4 on: July 10, 2019, 11:03:13 PM
Thanks WS thats good to know ill send it back see what they can do.

Speedy's right.  :tu:

Whitby deals with UK warranties, you just need to fill out their form:

https://cdn.shopify.com/s/files/1/2595/9964/files/Leatherman_Warranty_Returns_Form_060619.pdf?271

Leatherman Warranty info at the bottom here:
https://www.whitbyandco.co.uk/pages/warranty-and-faqs


nz Online zoidberg

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Re: Wingman damage advice needed
Reply #5 on: July 10, 2019, 11:13:32 PM
That is an easy repair for them.
It's just a u shaped piece that sits inside the handle.


us Offline MTFool

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Re: Wingman damage advice needed
Reply #6 on: July 10, 2019, 11:17:42 PM
 :popcorn:

Waiting to see what happens......


gb Offline Captain Sabretache

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Re: Wingman damage advice needed
Reply #7 on: July 10, 2019, 11:24:24 PM
Thanks guys I'll update with photos once the repairs are done.  I'll celebrate with a bottle of beer .....just to make sure the repairs are done correctly you know.  You can't be too careful about these things.  :cheers:
In a world of S**t the man with the peg on his nose is King.

Evil: Oh, Benson... Dear Benson, you are so mercifully free of the ravages of intelligence.
Benson: Oh, you say such nice things, Master.
Evil: Yes I know, I'm sorry!


au Offline ReamerPunch

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Re: Wingman damage advice needed
Reply #8 on: July 11, 2019, 12:32:48 PM
 :popcorn:
I would not worry too much. If they do not replace it, I'll be very surprised (and slightly worried). :pok:


 

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